Insights

Getting a direct read on the value of a designed, aligned culture is difficult; some would say impossible. However, indirect indicators of the value of a poorly aligned, unhealthy culture stand out like prawn’s eyes as we have seen recently with some iconic brands.  Shareholder value erosion, talent attrition, reputational indices and poor customer satisfaction, all point to culture.

Getting a direct read on the value of a designed, aligned culture is difficult; some would say impossible. However, indirect indicators of the value of a poorly aligned, unhealthy culture stand out like prawn’s eyes as we have seen recently with some iconic brands.  Shareholder value erosion, talent attrition, reputational indices and poor customer satisfaction, all point to culture.